If you need to make a medical travel insurance claim, you will usually need a combination of medical evidence, proof of the costs you incurred, your travel insurance details and information showing what happened. If you need to make a medical travel insurance claim, you will usually need a combination of medical evidence, proof of […]
Doctor’s Note

Can You Claim Travel Insurance If a Doctor Says You Cannot Travel?
Yes, you may be able to claim travel insurance if a doctor advises you not to travel because of an illness or injury, but a doctor’s advice alone does not automatically guarantee that your claim will be paid. Your claim will usually depend on whether your travel insurance policy covers the medical reason for cancellation, […]

Doctor’s Letter vs Medical Certificate for Travel Insurance Claims
If you are making a travel insurance claim because illness or injury has stopped you from travelling, you may be asked to provide medical evidence. But what exactly should you provide: a doctor’s letter or a medical certificate? The answer depends on your insurer and the circumstances of your claim. A doctor’s letter is usually […]

Doctor’s Note for Travel Insurance: When Do You Need One?
You may need a doctor’s note for travel insurance when illness or injury affects your ability to travel, causes you to cancel a holiday, or results in medical treatment during your trip. However, a doctor’s note is not automatically required for every travel insurance claim. The exact evidence you need depends on why you are […]

Doctor’s Letter for Travel Insurance Claim: What Medical Evidence Do You Need?
If you are making a travel insurance claim because illness or injury affected your holiday, you may need medical evidence to show what happened and how it affected your ability to travel. A doctor’s letter can be useful, but the exact evidence required depends on your insurer, policy and the reason for your claim. A […]
Medical Certificate for Travel Insurance Claims: A Complete Guide
A medical certificate for a travel insurance claim is a document completed or provided by a medical professional to support a claim involving illness, injury or another medical reason. Depending on the policy, an insurer may ask for one when you cancel a holiday, cut a trip short, require medical treatment abroad or need to […]

Can You Claim Travel Insurance After Hospitalisation?
If you were admitted to hospital before your trip, your illness may affect whether you can travel and whether your cancellation cover applies. If you were hospitalised while abroad, your policy may potentially cover eligible medical treatment, additional accommodation, transport or the cost of returning to the UK, depending on the circumstances. Hospitalisation can also […]

What Happens If You Become Ill Before Your Flight?
You have packed your bags, checked in online and started looking forward to your holiday. Then, a few days—or perhaps only a few hours—before your flight, you become ill. The immediate question is usually simple: what happens to your holiday if you are too unwell to fly? Whether you can cancel your trip, recover your […]

Can You Get a Travel Insurance Refund If You Are Too Sick to Travel?
You have a holiday booked, but you are now too sick to travel. The flights are paid for, the hotel has been reserved and some of the bookings may be non-refundable. Naturally, the first question is: can you get a travel insurance refund if you are too sick to travel? The answer is often possibly, […]

Travel Insurance for Anxiety or Depression: What Travellers Should Know
Booking a holiday can be exciting, but if you live with anxiety or depression, you may have an extra question on your mind: can you get travel insurance for anxiety or depression, and what happens if your mental health affects your trip? The good news is that having anxiety or depression does not automatically prevent […]
